Appraising Tourism and Hospitality Service Failure Events: A Chinese Perspective
نویسندگان
چکیده
منابع مشابه
Tourism and Hospitality Research in Ireland Conference
One of the primary challenges for the tourism sector is to communicate with potential customers in a manner that is readily accessible to them. Tourism enterprises must ensure that the tourism product is presented and promoted in the most effective and efficient manner possible. Information and communication technology (ICT) applications play a critical role in overcoming this challenge. The li...
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ژورنال
عنوان ژورنال: Journal of Hospitality & Tourism Research
سال: 2007
ISSN: 1096-3480,1557-7554
DOI: 10.1177/1096348007302353